Frequently Asked Questions

I am getting the following error "The connection to the server localhost:8080 was refused-did you specify the right host or port?"

This is an internal k3s issue. Try sudo systemctl restart k3s and wait a few minutes before trying again. If it persists, reboot your device.

What happens if I change the network my Raspberry Pi was connected to when I added it to my Space?

You don't need to recreate the setup, the device will get connected automatically. If the device is taking longer than expected to connect to the platform,try to restart K3s (or reboot the whole thing).
Note: The IP address of the device will change.

The connection is not getting established when trying to create a new asset.

Look at the logs for the management service to find out what the issue is. In order to do this, you need to:
  • Retrieve list of pods in the ecp namespace:
    kubectl -n ecp get pods
  • Use the name of the "ase-core-management-XXXXX" pods to view its logs and check that all the services are running:
    kubectl -n ecp logs -f pods/<pod-name>
  • If it shows a wrong status, delete the pod using the following command (a new one will be created automatically):
    kubectl -n ecp delete pods/<pod-name>